Hermes’ site is “attracting new clients and is enjoying faster growth than our shops,” said du Halgouet, adding it also brought the brand added visibility.
He acknowledged sales had faltered in Hong Kong, where pro-democracy campaigners have staged demonstrations for months that have occasionally turned violent and forced Hermes to close its stores.
However du Halgouet said sales for the year to date remain up.
Sales in Paris shops have also rebounded following “Yellow Vest” street protests, he added.
The firm’s leather goods, which account for nearly half of sales, saw sales rise by 11.5 percent and Hermes has plans to launch additional workshops.
Shares in Hermes rose 2.1 percent in morning trading while Paris’ blue-chip CAC 40 index was up 0.5 percent.